• Why book with www.indiatourhouse.com?
     YOU JUST CAN’T COUNT THE REASONS….
    • Great hotels with perfect location at affordable price.
    • Various range of hotels under one roof.
    • Best online deals on all our hotels.
    • Up to 70% discount.
    • Complete/detailed information with photographs of all our hotels.
    • No hidden costs.
    • Offers (like complimentary breakfast, free pick/drop, etc. - Varies for hotels)
    • Instant customer service (we respond to all your queries in less than 24 hours).
    • No wait time. Instant booking and faster confirmation (on average takes about 3-4 minutes to book).
    • Hassle-free booking.
    • Best tour packages.
    • Best places.
    • World-class arrangements.
    • Best guides.
    • Best cars with cheap price.
    Not finished yet… Book for once with www.indiatourhouse.com, and on your second booking with us, we shall ask you the reasons for booking with us.
     

  • Can I cancel or change a reservation once it has been made?
    Yes. If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservations process.
     

  • How do I become a registered member of
    INDIA TOUR HOUSE.COM?
    Becoming a registered member of INDIATOURHOUSE.com is hassle-free and free of cost. To register, click on the Register link on the website.
     

  • What are the benefits of becoming a member of INDIATOURHOUSE.COM?
    As a registered member of INDIATOURHOUSE.COM, you will be entitled to savings and benefits on hotel reservations, holiday packages and car rentals, among other travel services. You shall also receive monthly newsletters and exclusive promotions offering special deals.
     

  • How do I edit my account information or change my password?
    You can edit your account information by signing in on the website and then clicking on My Account where you can edit your profile and change your account password.
     

  • Can I change my Username?
    Each username is a unique identity and cannot be changed. For a new username, you will need to register on the website as a new member.
     

  • How do I change my password?
    Sign into your account and change your password from the option change password from your Profile page.
     

  • What Is the Card Verification Number (CVV) on my credit card?
    The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession.
     


    PAYMENT OPTIONS: -
  • How can I pay for the travel product purchased from INDIATOURHOUSE.COM?
    We accept the following modes of payment for all purchases - credit card, demand draft and cash.
     

  • How much shall I have to pay as advance? [Accommodation]
    1 day booking - 100% of booking amount (before tax).
    More than 1 day booking - Advance amount will be 50% of your total reservation amount (before tax if applicable).

    Additional advance amount may be requested, depending upon your chosen hotel’s policy.

    Note: NO tax applicable if they do not appear in your billing page. Certain locations do not charge taxes. For some hotels, taxes and service charges may be included in the room rent and are not charged separately

    Advance payment policy: Some hotels may request full payment to guarantee room availability. In such cases we shall ask you for full amount remittance. This may happen during peak / holiday season
     

  • When do I pay the remaining amount?
    You shall pay the remaining amount upon arrival at the hotel during the time of check-in.
     

  • How much shall I have to pay as advance? [Tour packages]
    You have to make 75% advance payment against any tour package.
     

  • When do I pay the remaining amount? [Tour package]
     You have to make 100% advance payment against any tour package.
     

  • How do I pay by credit card?
    You can make purchases using a credit card both online and offline. To pay by credit card, we require the following details - type of credit card, cardholder's name, expiration date and billing address of the credit card. For online purchases, the CVV batch code on the reverse of the credit card is also required. We ensure that every transaction you conduct online is in a safe and secure environment.
     

  • How do I know that my credit card information is safe on your site?
    INDIATOURHOSE.COM website is protected by Verisign Secured Site by CC Avenue, the leaders in encryption technology and thus a VeriSign Secure Site. Any information you enter when transacting over INDIATOURHOUSE.COM is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties. You will notice that when you move from the passenger information page to the payment page, the url changes from http:// to https://. This shows that you are now on a secure channel. For details regarding Secure Socket Layer visit WWW.WEBOPEDIA.COM and search for Secure Socket Layer (SSL).
     

  • How do I pay by demand draft?
     You can pay for the transaction by demand draft. The DD should be made in favor of Arvind Rath [C.E.O], INDIATOURHOUSE.COM (India) and couriered on following address:

    Plot no. 229
    Unit – III
    Kharavela Nagar
    Bhubaneswar-751001
    Orissa
    INDIA

    Your reservation will be blocked for a maximum of 7-days from the date you made the reservation. If we do not receive the payment within this time, our system will automatically cancel the reservation. For details regarding Reservation you may call us on 09337270171/ 09438533898 or mail us to info@indiatourhouse.com / support.ith@gmail.com
     


    HOTEL RESERVATIONS: -
  • How do I know my reservation was booked?
    You will receive an SMS and email on confirmation of your hotel booking.
     

  • Do I need to confirm my reservation?
    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by emailing our Customer Support Team at info@indiatourhouse.com or at support.ith@gmail.com by contacting our customer services team.
     

  • For changing/postponing my reservation, do I pay any fee?
    NO. Not even a single penny. As long as the change is at least 10 days before the arrival time, we would be glad to postpone your reservation. However, some hotel’s policy does not provide this option. You can choose from two options: Using the advance payment as a credit for a future booking or getting the refund.

    1. Use your advance payment as a credit - ZERO FEE
    You may postpone the booking to any future date within 1 YEAR from your original booking date. If you don't know a date yet, you can let us know whenever you decide. There will be NO FEE for postponing your stay. All of your advance payment will be used for the future booking. The future booking can be in any of our locations throughout India in any hotel (restrictions apply).

    2. Refund – A minimal processing amount.
    There will be a minimal processing amount charged on your total booking amount. The remaining amount will be refunded in 2 business days. Please read the cancellation policy below for certain restrictions on cancellations.
     

  • Is there a cancellation policy for Hotels booked on www.indiatourhouse.com?
    If you are canceling 7 days prior, you will be charged a processing fee. If it is less than 7 days, you will be charged 1-night retention plus a processing fee. If you are canceling after the check-in date, there will be no refund. However, some tariffs may be non-refundable as per the hotel's cancellation policy. Taxes as applicable will be charged.

    Cancellation policy may vary during peak-season in which case refund will be based on the hotel policy. Peak season cancellation must be done at least 7 days prior to arrival date to qualify for refund . www.indiatourhouse.com has all rights to change cancellation policy at any point of time without any advance notice
     

  • How do I cancel a hotel reservation?
    To amend a hotel reservation, please contact our call center on 09438533898 or on 09337270171.
     

  • Is my booking confirmed if I have made the payment?
    No. After receiving the payment, we will find room availability. If the room is available for the requested hotel and dates, you will receive an email from us confirming the booking and confirming the receipt of the advance payment. Otherwise, your advance payment will be refunded immediately.
     

  • I have already made a booking and have made the advance payment as well. However I have not received the confirmation email yet. What should I do?
     All bookings made between 7:00 AM and 8:00 PM IST (Indian Standard Time) are activated within 2-3 hours of booking. Booking made after 9 PM are activated on the next business day.

    If you have made the booking for over 24 hours and have not received a confirmation email yet, please email us at info@indiatourhouse.com or support.ith@gmail.com we work hard to respond to all emails as soon as possible.

    www.indiatourhouse.com business hours are Monday - Saturday between 9:00 AM - 8:00 PM. And on Sundays 9:00 AM -1:00 PM.
     


    TOUR PACKAGE RESERVATIONS: -
  • How do I know my tour package reservation was booked?
    You will receive an SMS and email on confirmation of your Tour Package booking.
     

  • Do I need to confirm my reservation?

    There is no need to confirm your reservation. If you still feel you would like to verify that your reservation was made, you can do so by emailing our Customer Support Team at info@indiatourhouse.com or support.ith@gmail.com by contacting our customer services team.
     

  • Is there a cancellation policy for packages booked on INDIATOURHOUSE.COM?
     Our cancellation policy is as follows :

    Advance cancellation:     25% cancellation fee for all cancellations made at least 15 days before arrival date. The remaining amount will be refunded to your credit/debit card account within 3-4 business days after cancellation.

    Before 7 days of arrival date: If the cancellation is made after 15 days but before 7 days of the commencement of the tour package, then 35% of the total tour package shall be charged as cancellation fees. *Restrictions apply

    Before 72 hours of arrival date: If cancellation is done on the 7 th day or there after but before 72 hours of the commencement of the tour then 50% of the total tour package cost shall be charged as cancellation fees

    After 72 hours of arrival date: If cancellation is made after 72 hours prior to the date of your tour, then your total advance amount shall be adjusted towards cancellation fees. However, some tour package provider's policy does not provide this option.

    NO SHOWS: Full booking amount will be charged to your card in case of no show However; some tariffs may be non-refundable as per the tour package provider's cancellation policy. Taxes as applicable will be charged.

    Cancellation policy may vary during peak-season in which case refund will be based on the tour package provider's policy. Peak season cancellation must be done at least 15 days prior to arrival date to qualify for refund. INDIATOURHOUSE.COM has all rights to change cancellation policy at any point of time without any advance notice.
     

  • For changing/postponing my reservation, do I pay any fee?
    NO. Not even a single penny. As long as the change is at least 10 days before the arrival time, we would be glad to postpone your reservation. However, some hotel's policy does not provide this option. You can choose from two options: Using the advance payment as a credit for a future booking or getting the refund.

    FAQ {Handicrafts}
    How to browse?
    Just click on any products on the left hand menu to see them.

    How to buy?
    Beside each product you will find the following:

    • Products available sizes & their prices.
    • The description of the products.
    • Click Buy now and proceed to the next page. Select the product size & price and make payment.

    How to keep track of your ordering?
    Every time you buy a product, you will see total (excluding postage) and be asked to book it or pay later.
    To change quantities
    If you want to change the size of product just click the link below Pay Later.
    Remember once the payment is made you can’t change your quantity.
    For enquiries regarding the products you can call us any time on 09337270171 or 09438533898 or you mail us at support.ith@gmail.com or info@indiatourhouse.com.
    Complete the order form as required and press the final confirmation button to move to the CC Avenue website to enter your credit card details securely.
    After authorization you will be returned to our website.
    Terms and conditions
    Prices include VAT.
    **Rates are subject to change with out a prior notice.
    About hand made products
    Most of our products are handmade and so are subject to natural variation in size and colour.
    Dispatch
    Goods are dispatched within 30 days. You will be notified if there are any delays. We will always contact you regarding out of stock goods.
    Postage
    Postal or Courier charges are added with the price.
    If any other charges applicable that will be informed earlier and will be bared by the customer.

    FAQ [Car Rental]

    How can I book a car?
     It's simple & hassle –free. Just go to our Car rental page. See the details of each & every vehicle we provide. Click the Book it link and send us the enquiry. Payment policy:

    • 100% advance payment for 1 day booking.

    • 50% advance payment required for 2 or more days booking.

    Cancellation Policy:
    To cancel the car booking mail us at info@indiatourhouse.com or support.ith@gmail.com .
    In case of cancellation before 15 Days a minimal processing fees will be charged.
    Cancellation after 15 Days will lead to certain cancellation fees as desired by the owner.
    Incase of no shows the entire amount will be forfeited.
    **All the rates may change with out a prior notice.
     

 
 
     


| Home | About Us  | Products | Wild Life | Beaches | Visiting Places | Car Rental | Contact Us |
|  Hotel/Resort Accommodation | Jaipur | Darjeeling | Goa | Gopalpur | Bhubaneswar | Puri | Faq | Site Map |
Site designed and maintained by Cyber Software & Services, Bhubaneswar.
Unauthorised use of any material relating to this site is strictly prohibited and treated unlawful